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Customer Testimonials


Hi Corey,
Thought you would want to see what my moms outdoor arrangement looked like. Thank you for making such a gorgeous piece! Oh, and the arrangement you put together a couple of weeks ago was also beautiful! Our old neighbors loved them! Thanks again!

Lisa Hultgren


Whoever put together my "just because" flowers from the other day deserves the rest of the day off! They are stunning (as usual) from you~


Thank you again over and over~

Stacy Hallberg


Hi Blake!

We are thankful to have the relationship with you that we do and appreciate the special pricing arrangement you've given us!  You guys always do a great job and I know whatever is sent, be it a single rose or a huge arrangement, it will be beautiful!  That's speaking from both Parmly's perspective and my own personal experience!  Thanks again!
Have a great day! :)

Lorri

 

The flowers were on time and totally beautiful. Just want we wanted. Thank you!

Jean



I would be happy to recommend your name and work with Forest Lake Floral in the future because you guys were excellent! Thank you again for your flexibility I certainly appreciate it.

Blessings,
Tara Hoult



Thank you so much! I am very impressed so far. I appreciate it.

Regards,
Aimee Berg
Medtronic



Just wanted to say THANK YOU for taking good care of the flower arrangement - they were beautiful.

Thank you again.
Amy Eidenschink



I would like to take a moment to recognize The Roberts Family for their continued support and consideration for our area youth athletes.

Forest Lake Floral continues to be a pillar of our community and a fantastic place for the most beautiful and fresh flowers, garden supplies and gifts!

Warm regards~

Melissa Hursh
FLAAA



Thank you much.. my mother was overly impressed with her basket.. and that's the best gift ever!!

Chris Abbate



Dear Forest Lake Floral,

Thanks so very much for taking care of this in a rush. Sorry about that & I know you are very busy. Appreciate that so much! Great Service as always!!
You take great care of your customers and put them at ease...

Enjoy your weekend!
Andy



To all Roberts family (and staff),

Hi - I just wanted to compliment you all on the flowers you provided to the Faith Lutheran Youth crew as part of their fund-raising efforts. Just like last year, the plants I picked up on Sunday were wonderful! I often think of writing a note to you about this and other things you guys do for Faith - but it seems like I only think about doing that when I'm not in a position to sit down and write a note. Today, I remembered at a more appropriate time. So...

Thank you for your contribution to the youth of our church - AND the work in putting together all the plantings!

And, thank you for making sure the church always looks so nice on Sunday mornings with the flowers at the altar.

You guys are the BEST! Thanks again...

Jim Stromberg White Bear Lake



A NOTE OF THANKS!

I would like to send out a huge thank you to your associate, Luanne K. I was in yesterday to have a vase filled for an event, and Luanne saved my day!! She is a real attribute to your business with her customer service ability, knowledge of the product (flowers) and artistry with arrangements. Bless Her!!

Sincerely,

Linda Peterson

 



Karen, Thank you so much for your work on our wedding flowers! They were beautiful and so glad you were able to make our vision a reality! We will continue to use Forest Lake Floral - you guys are the best!

Thanks again,

Matt & kimberly Cox

 



Thank you for taking such good care of this order. I just received a phone call from Denise telling how beautiful this plant is!! .


Sincerely, Delores

 



My Mother is a very discriminating shopper. Especially for flowers. When I bring her flowers from Forest Lake Floral she swears they are the freshest she has ever gotten. They also last the longest. I always buy my Mother flowers from Forest Lake Floral.


Rachel Johnson



Absolutely a beautiful job on the plant/flowers. Thank you so much.


Mary



You did a fantastic job in getting these flowers delivered. Your delivery person needs a raise. Keep up the great work. I'll use and refer business to you in any way I can.


R. Hartley



Hi Corey, Sue (Brad's wife) said it was the nicest plant she had ever seen. That was fun to hear!!


Jackie




Thank you again, Donna, for all of your help. I will stop by and meet you at Forest Lake Floral towards the end of March. They are very lucky to have you working there, and so are we, as customers!


Jennifer Geist



THANKS. YOU ARE A WELL RUN BUSINESS AND YOU ALWAYS MAKE SURE THAT THE CUSTOMER IS HAPPY.


David D.



I was told that the flowers were beautiful. Thank you for doing such a nice job.


Ann Robson



Blake, I really appreciate all of your help and the wonderful service we consistently get with your company. I always hear how beautiful the flowers were and how friendly the delivery drivers are.


Jennifer
IC System Human Resources Assistant

 





Corey, I have had personal experience with your shop and have been very satisfied with your service and the beautiful arrangements that you have done for me so I am excited that you will be helping us out from time to time with our business needs. Anita




 

Hi Corey … thank you so much for your help and the speedy delivery of the poinsettias.

Happy Holidays!
Debbie
E.G. Rud & Sons



Corey,

Please pass along my thanks to you, your family, employees and Lions Club for the wonderful breakfast and visit with Santa on Saturday. My children and I had a great time and we bought a beautiful potted winter arrangment which we placed in front of the wall at the Children's Memorial Healing Garden for the winter season. We hope you had a successful weekend and will revisit this again for next year.

Christmas Blessings to you and yours, Michelle Hagland




Karen K,

Thank you so much for the beautiful job you did with our wedding flowers! You created exactly what I pictured not only for my bouquet, but for my entire wedding party! Everything was perfect. Thank you!

Melissa & Derrick




Karen, you can't imagine how thankful and happy we are for such a wonderful choice we made with you and Forest Lake Floral. Thank you so much for such an amazing job and making our wedding the most gorgeous and wonderful day of our lives. God bless you!

Erik and Dayanna Frich




Mr. Roberts,

I got a late email from the friend I had sent this to, and she told me how beautiful it was. Having been in retail myself for many years, I just wanted to tell you that it was a pleasure dealing with your store and I would certainly recommend you to my friends. Thanks so much,

Elizabeth Kieffer



Corey,

Thank you for all of your help this year! Your flowers are always so beautiful and you have great ideas. Thank you again.

Charlie and Rocquie
North Metro



Forest Lake Floral, Kent was wonderful at a very difficult time for me. Then we saw the flowers ordered and they were absolutely beautiful!! I know my Grandma would have been smiling down, I know they made me smile. Thank you for a wonderful job!

Genia & The family of Clara Taurman

 



Wow!!! You guys are the very best! Kirk and I thank you!

Rhonda S.



Thank you! You made her day!

Lynette K.



Thank you Corey! The ladies were very helpful!!! Sorry about the last minute thing! You have a beautiful store! I will be back! I was a very happy customer!

Nancy



Thank you! Because of your service her day was made.



Thank you! My mother said they are beautiful.

Richy Sharshan

 


Blake,

Thank you so much for noticing our empty pots! I think your stuff at the shop is just beautiful. The gal that helped me Lou was very helpful. I got some really nice stuff to put in the planters!

Jane Fuhr

 


Wonderful! I received a phone call from Wendy (who the flowers were delivered to) and she said they were beautiful and the gentleman who delivered them was so nice. Thank you for making her day.

Karen


Forest Lake Floral,

I just wanted to say thank you for the beautiful arrangement. My husband ordered the flowers last Friday and they still look beautiful! Every morning, I am pleased they still look so nice a week later!

Thanka again,

Keriann


Wow!!! You guys are the very best! Kirk and I thank you!

Rhonda S.


Blake,

Thank you for the beautiful flowers for my dad's memorial service. Your staff was very helpful and the flowers were just as we expected - perfect!

Thank You,

Linila & Tim


Thank you once again for your prompt service.  Mom has already called to say how pretty the flowers are.

Diana




Thank you for the prompt delivery! My mother called us earlier telling us how much she loved the hanging basket - how beautiful it is.
We live in Phoenix..

Cheryl and Jim



Your florist shop is so perfect for me to count on for gifts. Thank you, have a great day.

Nancy




Dear Karen K, the wedding bouquets and boutonničre's were perfect, beautiful!

Thank you!
Karen F.




THE EASTER LILY YOU DELIVERED TO MY FAMILY, BARB AND ALLEN BLUMER WAS EXCEPTIONAL!! I ALSO ORDERED MY MOTHERS BIRTHDAY BOUQUET FROM YOU IN JANUARY AND MY FAMILY IS STILL RAVING ABOUT IT! I WILL BE GIVING YOU ALL MY BUSINESS IN THE FUTURE, AND THEY WILL BE GETTING THE WORD ABOUT WHAT A GREAT JOB YOU DO. THANK YOU!!!!!!!

CATHY PAULSON




Hi,

My Grandmother is 88 yrs. old. She has known and purchased TONS of flowers from the 'Waldo's' and the 'Roberts' families. She does not go out of her home much anymore, but yesterday when I was 'Grandma-sitting' her, she brought up Sandy Roberts and asked me if Sandy ever works at the floral shop anymore. I told her I would find out which days, Grandma loves nothing more than flowers from 'Waldo's!

Sincerely,
Nanci




Thank you for the beautiful arrangement. I had numerous complements on the arrangement and made sure to let them know where it came from.

Thank You!




The flowers were very nice. Thank you!

Tom
Chisago Lakes Middle School




Dear Mr. Roberts, I thought I would take a moment to comment on my experience with your floral shop. I found you on the internet while looking for a shop close to Fairview Wyoming. I was very impressed with your website! I saw just what I wanted and called. The person that helped me was super friendly and professional. Then much to my surprise, she sent my reciept via email!!! I was now impressed times three! Then tonight I found your follow up email. If all businesses were run like yours there would be a lot more success stories. Thank you for the positive experience and customer service. Anyway, just thought I would pass the compliment along.
Val , Marketing Director
Dakota Valley Oral and Maxillofacial Surgery
Eagan, MN




They were really appreciated-- She loved them.. You always have the freshest and gorgeous flowers--- I live in South Mpls. and always use you if I can. Your email offer came at the perfect time...just 1 hour after I'd scheduled a test that I needed someone to drive me to. So in appreciation she received these.
Loved them.. Thanks, Inez




Corey,

The floral arrangement looked beautiful. Thank you so much for your help.

Sincerely
Erik
Director of Human Resources
Multi-Tech Systems, Inc.




Jeanne just called me to tell me that is the most beautiful plant she has ever received!! Thank you for always sending the best for me.

Thanks
nancy




I would like to thank Karen for the wonderful and thoughtful customer service she provided. I can assure you my family will use your business in the future, if needed.

Thanks
Barry




Blake,

I just want to thank you again. I spoke to Jenn (she has been the one that has placed the orders) and she said that she loves talking to your shop because when she calls she feels like you have nothing more important than to help her with her order. Thank you so much for that!

Jessica
HRIS Administrator
IC System Inc.



Karen,

I just wanted to say thank you SO much for the excellent service when I called on August 12th to order flowers for my friend. I have always had such a great experience when working with EVERYONE at your shop. There is a reason why you are all so successful in Forest Lake and throughout the metro area. You made a beautiful arrangement in a short period of time for a great price.

Thanks again, I will keep recommending you to others!


Lea
Forest Lake Resident
 



Karen,

Thank you so very much for the beautiful flowers you did for our wedding. Everyone commented on how nice they were. You certainly went above and beyond.

Love,
Melanie
 



To all the Staff,

Thank you so much for all the great work you did for our Anniversary Party. It was so outstanding!

The Marx Family



Corey, I must comment on your high level of customer service. The quickness with which you responded, and the friendliness of your staff.

 

Thank you.

 

Kim

Office Manager

Cub Foods Woodbury




The flowers were beautiful and recieved many compliments.

Thanks,
Bob
AMMPS Program Manager
Cummins Power Generation Americas



Thank you - it's wonderful to see that great customer service still exists in this quick, no patience world. I know that my friend is going to love her gift!

Karen Larson



Thank you Corey - the arrangements look great - nice pop of color.
Appreciate your quick and last minute service!

Carolyn Morstad
Executive Assistant
Running Aces Harness Park



As always, we thank you for your help in bringing
lovely floral arrangements to Helga. She is always delighted with
them.
 

Sharon



I want to thank you for your fine job. Everyone has responded to me with many compliments and I observed the flowers in Lindstrom and they all were great. Thanks so much.

Marlene

PPC

 



Thank you for the extra effort with our flowers. The horseshoe was well received and I've heard guests comment on it.

Carolyn
Running Aces Harness Track


 



Thanks, Blake,
I got a call that Mira thought it was beautiful. Thank you for your special care. I will use your services again.

With thanks,
Kathy




Hello! you guys are awesome! Thanks so very much for pulling out the stops to ensure we had the right vases for our recent American Cancer Society daffodil delivery. The patients so appreciate the bright spot of cheer the daffodils bring each year. We couldn't have done it without your tremendous help, you are indeed fabulous partners, and Iam grateful for your excellent service.

Warmly,
Jane




I always love to send flowers from your shop. They are always beautiful and special. Thank you for always doing such a nice job, it is appreciated.

Nancy




Corey,

I wanted to thank you....my wife and sister in-law came in and ordered flowers for my nieces shower which is coming up, they were very happy! My wife just loves your flowers, they last over 2-3 weeks. The flowers I picked up for Valentine's Day lasted over 2 weeks.

Steve
Forest Lake Times




Thanks very much for the courtesy shown during the order process and confirmation of delivery. We were very pleased with the arrangement. Your service is excellent. I chose you based on your website and the testimonials and was very pleased with my experience as a customer. You deserve success in your business as you really cover it all. Service and quality every step of the way!!

Shawn



 


Thank you! You guys rock!

Valerie




Thank you for the quick response. The arrangement was beautiful!

Blake




Corey,

I am always excited to give flowers from your florist. They are always a joy to receive and everyone we send them too comments about the quality. Thank you for always doing such a great job.

Nancy



 


Corey,

Thank you for your help on the last few emergency orders, it says a lot about your company and business standard.

Robert
The Oceanaire Seafood Room




 


You ALWAYS do such a beautiful job for us when we order there.

Thank you very much,
Nancy



I just wanted to let you know that I had placed an order for flowers for a funeral (Baby) on 11/9/07. I came in to pick the flowers that I wanted for the arrangement and Karen helped me. I just wanted to thank her on the beautiful job that she did, they were perfect. Karen was a great help.

Thank You,
Jenni




I just want to let you know how wonderful your Karen is. Telephonic customer interaction is usually difficult and stressful; Karen made my experience this morning a delight. In fact, she made my day.

Thanks Much,

Lou




Dear Kent,
Thank you for your gentle kindness in helping me get flowers for my Uncle's funeral last week. I saw them and they were beautiful.

Sincerely,

Mary




The custom sympathy design I ordered from you was fabulous! It was better than I expected. You will be my florist from here on out.


Val




Thank you for your WONDERFUL service!


Pam
Merrill Corporation



Dear Blake,
Thank you very much for getting the lovely arrangement to the funeral home on time. I will recommend your shop in the future.
Sincerely,


Phil



You are to be commended for a very user friendly and excellent website. I live in Forest Lake and am in Louisiana for my wife’s birthday, and came to you first. I wanted to give you my business. I am very glad I didn’t have to go to “Flowers.com” or FTD etc.

I will be using you again.


Tim
V.P. NewMech Co., Gulf Coast



Hey Corey,
The arrangement that arrived today was beautiful. The staff is praising them and the guests seem to enjoy the flowers.


Amy
The Oceanaire Seafood Room



Jeannie & Luanne,
Just a note to let you know the flowers for the George Fisher funeral were wonderful!


Linda



I want to thank you for having high quality flowers! I have asked a few of the people how their flowers have looked and lasted. Everyone is very impressed by the quality of them and have heard comments that the flowers have lasted at least 2 weeks!

Thank you!


Kim



The flowers have been delivered and I hear they are beautiful. Thank you for your great service.


Pat



I JUST WANTED TO SAY THANK YOU TO THE LADY THAT HELPED ME WITH MY ORDER LAST THURSDAY. YOU DID A GREAT JOB WITH YOUR SUGGESTIONS FOR FLOWERS AND A PLANT BASKET FOR THE FAMILY OF JOYVUL NELSON . THANK YOU FOR YOUR HELP AND KINDNESS. ALSO, THANK YOU FOR GETTING IT TO THE FUNERAL HOME SO QUICKLY. YOUR KINDNESS WAS NOT FORGOTTEN!

THANKS AGAIN,


JULIE


Hi Blake,

Well it was nearly a year of flowers and excellent service. And I want to personally thank you and let you know that our time has come to relocate. Christine won't graduate from Hazel den's Graduate School until August 16, but she has been offered a position at Hazelden Springbrook in Oregon and I am flying in this Wednesday to load up the Uhaul and move her to Newberg, south of Portland, OR.

I hope I find a florists like yours in Oregon. It has been a pleasure dealing with you and your staff, and a real treat hearing from Christine each time she received. In fact, I think much of the student and staff population enjoyed it as well. But what I really can tell you first hand is what satisfaction I had giving them through your organization. Well done!

I'm sorry to be breaking off such a relationship, but happy to say that if ever asked about a source for flowers in your area it will be easy to recommend Forest Lakes Floral.

All the best and THANK YOU!


Rich 



The "Aunt" spray of garden flowers you arranged for my aunt's funeral was just as I had hoped - and then some. It was absolutely beautiful!! You incorporated the cup and saucer so nicely and it gave a special meaning that everyone recognized. So thank you very much for taking such a personal interest to please. It was certainly appreciated by all the nieces and nephews.


Sally



You guys always do an awesome job on our arrangements, thanks.

Dodi




Hi Blake,

Thank you very much for the wonderful arrangement. It looked beautiful and my family was appreciative of it. Just wanted to say that Forest Lake Floral does a great job and your service was exceptional.

Thanks Again and have a wonderful day!

Randy




Kelly & Corey,

Thank you for the beautiful job you did on the flowers. Also, thanks for having the flowers delivered to St Paul so early on Wednesday morning. We appreciate all you do for the Moore's

Sincerely, Elsie




I just wanted to say thank you, the arrangement you sent for my grandmothers grave was beautiful and something she truly would have enjoyed. Thanks so much for the effort you put into it.

Dawn




Just to let you know, I think you're floral shop is so far superior to others! The flowers I sent my Mom on Valentine's Day are still as beautiful as the day they arrived. Have a great day!

Amy




Dear Corey,

Thank you so much for your great service and extra effort with the bamboo I recently ordered as a wedding gift. My friends loved it and I was proud to give them such a nice plant. Thanks for going above and beyond to get the very best!

Jessica




Karen K,

Thank you so much for all of your hard work and great ideas. All of the flowers were beautiful! We got so many compliments.
Thanks again!

Teri & Luke




The Roberts Family,
The funeral flowers were gorgeous and we heard many wonderful comments about them.
Thanks for everything!

Yvonne & Buck




Thank you for the beautiful flowers that you sent for my daughter-in laws memorial service. They were beautiful! You did a fabulous job! They were much appreciated.

Pat




Forest Lake Times
February 8, 2007

Kudos to FL Floral

Dear Editor:
Is there any other business that treats their community as well as Forest Lake Floral?
Good Neighbor Day brings a half dozen roses to share with friends. Christmas has free Poinsettias to celebrate Poinsettia Day. And now a beautiful rose for each blood donor.
This is community involvement at its best.
Thanks also to the many community and American Red Cross volunteers at the blood drive at St Peter's Church.
God Bless You all!

Jean
Hugo



Thank you so much! I got an immediate call from Sarah telling me how pretty they were and she said the delivery guy was very nice! I appreciate, the person who helped me when I called too--she was so kind, and if I remember right, her name was LuAnn, I could be wrong though. She was so helpful.

I would definitely call you again for our floral needs! THANK YOU!

PATRICIA



Thank you so much, it is wonderful to work with you.

God Bless, Kathleen



Thank you very much. She said they were lovely!

Deb  



Roberts Family,

Our sanctuary has been so beautiful again this year, thanks to your generosity. Many thanks for sharing with your congregation!

Happy 2007
Gini



The arrangement was beautiful.

My thanks,
Nancy



The flowers were lovely. I want to thank you for the beautiful arrangements that were delivered on Saturday. You supplied the flowers for my father's funeral two years ago, so I was confident that these would be just as lovely, and they were.

Thank You
Lona



Dear Owners,

I have recently moved to a new area, and with the Holiday approaching I have been searching for a new full service Florist. I have not been able to find a place that even comes close to the service you've provided for me in the past. Your staff was always so helpful and informed anytime I would come in to purchase something. You should consider yourselves lucky to have such wonderful people working for you. While I understand you have your Internet site (which I will be using from time to time) it isn't as personal as the service I would like to receive. I can only hope to find someone in my area as helpful as you were to me over these past six years. I just wanted to thank you for all your help, and I will continue to tell all my Friends in your area to use you.

Judi



No flower order--just extending thanks and holiday wishes to a business that I appreciate! I have used your shop in sending flowers to Hazeldon and appreciate the creativity and value that you respond with. Keep up the good work and hope you have a wonderful weekend with your families/loved ones.
Sally,
Chandler Arizona





Thank you so much for your wonderful service today! My daughter says the flowers are beautiful and she is extremely happy with them. And that makes me very happy too! I appreciate the way you handled my request, and it was a pleasure doing business with you. I know I will call you in future for more flowers!
Elaine



They were absolutely beautiful! We so appreciate the great service - and the extra plant, We gave them all away as door prizes - we were all envious of the cornucopia winner...incredible! Thank you, thank you , thank you!
Donna



Just wanted to send you a quick thank you for the great job you guys do there at Forest Lake Floral. I have heard nothing but wonderful things about your floral arrangements from everyone we have sent them to. I have personally bought flowers from your Forest Lake location on several occasions. The only problem I have is picking something out! There are always so many beautiful flowers to choose from! You will continue to be our first choice for flowers. Thanks again!

Michelle M

ROYAL CONCRETE PIPE, INC.


Forest Lake Floral management,
 
I continue to be impressed with the quality of work and great service I receive from Karen everytime I come in. I purposely seek out Karen to do my arrangements because they are beautiful everytime. On Sept. 14 she met me at 7:30 am so my flowers would be fresh for a convention that day. Please recognize Karen for the terrific job she has done. I will continue getting my arrangements from your store.
 
Sincerely
Sara



Hi Blake,
 
Thanks for your service. This was the second time I've used Forest Lake and again the flowers are great. Christine says they're beautiful and it pleases me that I have found the source for fresh flowers. It is because of the original order, around August 29, and Amy's help on this one that I initiated a standing order for more to come.

Thanks again,
Rich


Karen,
 
Thank you so much for putting together our flowers for the wedding! My bouquet was absolutely beautiful! I was so happy how they all turned out.

Randy & Amanda


Forest Lake Floral,
 
They loved the flowers.. especially the little bird! Thanks again for providing great customer service.. especially during a blizzard!!!
 
Sincerely,
 Diana M





Absolutely beautiful. Forest Lake Floral ALWAYS does such a great job for us. Thank you so much for emailing that. My husband is working out of town and he cannot make the funeral so I wanted to make sure he saw this.

Thanks again.



The floral arrangement was beautiful and delivered before the service and was appreciated by the LaViolette family very much. Thank you so much for such top notch work.
 
Thanks so much
George, Gail and Agnes



Chaleece,
Above is one of the lucky stars I thanked more than a dozen times because you were involved with the Gala.  Your expertise gave us a great edge.  We've had many, many compliments on how the room looked and on the flowers.  Your fingerprints were on all of it!  Hope you'll be on board with Gala #2!
 
Pam
Youth Service Bureau
Forest Lake



I believe the tree I ordered (for Jeff Christensen's funeral service)  was the one with the blue/white striped ribbon in a basket.  If so, I just wanted to say it was perfect! The other families who shared in that gift were very impressed - the tree was beautiful and the finishing touches were beyond what we expected.
 
Thank you so very much.
DeeAnn



The community of Forest Lake is fortunate to have a floral store that encourages civic affairs such as the Red Cross bloodmobile on July 11.  Thank you for the flowers.  It was a token of appreciation for each donor to receive a carnation.  It was a great idea.  Our drive was very successful-thanks to you.
 
Sincerely,
John



Just want to thank-you so much for the delivery of the beautiful hydrangea that I had ordered to be sent to my Aunt on Sat. She just loves it and also thought the delivery person was very helpful and nice with info on how to care for it. Thanks again for your wonderful service.



Sandie,
 
Thank you for the beautiful wedding arrangements. The bouquets were more than I could imagine. We had lots of compliments!!
 
Kathy



Forest Lake Floral,
 
Thank you for your great service......it's means a lot when we live so far away.

Appreciatively,
pam


Forest Lake Floral,
 
I just wanted you to know that the basket was incredible! The daughter of the deceased was both touched and excited to be able to take home the flowers and plant them in her garden as a remembrance of her father.

Your work is wonderful and will be long remembered.

Thank you.
Christine
Minnetonka MN

 



Karen-
 
Thanks again!  You are awesome!  The Flowers were beautiful.
 
Love,
 Amanda & Steve 


Corey-
 
Thanks for the beautiful flowers/plants we ordered for our Easter Garden at Living Branch Lutheran Church. Once again we were able to enjoy these plants as we celebrated resurrection. Have a wonderful spring.
 
Thanks again,
Cheri



Forest Lake Floral-

Thank you very much for the beautiful arrangement you shared in honor of Birchwood's 40th Anniversary. Everyone commented on how beautiful it was. In addition, the other arrangements and corsages were a fantastic addition to the day.

Thank you for your support & partnership-
Scott & Birchwood Staff & Residents



Dear Corey and all your great staff-

Thank you so much for the terrific job you did on the mum plants in baskets for our volunteer workshop at St. Paul Lutheran Church this past week. They were so pretty - and, we loved the floral arrangement. It was perfect. Your staff does such a beautiful job of accommodating our requests. We feel lucky to know you and are so happy to do business with you!

Warmly
Donna and Barb


Dear Chaleece,

The home on Imperial did sell and I'm sure your touches were part of it! It was great to meet you and I hope to work with you a lot in the future.

All the best, Barb
Keller Williams



Dear Chaleece,

Thanks for your help with our remodeling project. You gave us some very good ideas.

Sincerely,
Anne C.



Dear Karen,

I just had to write to tell you what a wonderful job you did on the flowers for my wedding (8/9/03) they were absolutely beautiful and exactly what I envisioned! Lots of people noticed the bright reds, oranges and yellows and said how great they looked! I too was so impressed! Thank you and keep up the good work.

Sincerely,
Julie



To Whom It May Concern,

This letter is in reference to the phenomenal customer service I received on Sunday, November 24, 2002 from Rachel.

I called at 12:30 p.m. on Sunday to see if I could have a floral arrangement made for a memorial service that evening in Brooklyn Park. Since I knew it was such short notice, I offered to pick up the arrangement. After talking with Rachel, she said she would check to see if there was a florist available in Brooklyn Park who could do the arrangement and deliver it to the Cremation Society of MN. Rachel called me back and said that there was not a florist available to do the arrangement in Brooklyn Park. To my shock and surprise, Rachel stated Forest Lake Floral would do the arrangement AND deliver it for me by 4:00 p.m.

The arrangement that was made and delivered by Forest Lake Floral was spectacular. I cannot thank Rachel enough for getting everything set up in such a short amount of time. I have been a customer of your store for a few years now. After Sunday, I will be a customer for life!

Sincerely,
April


To everyone at Forest Lake Floral & Garden Center,

Thank you for the excellent arrangement. We are enthusiastic to be doing business with you. Thank you and see you soon.

Monique & Gordon



To the staff at Forest Lake Floral,

Thank you so much for the great service you provided to our Gymnastics team when we ordered flowers for our parents night in January and balloons for our section competitors last Friday. We appreciate your efficiency and friendliness in handling our orders. Keep Blooming!

Sincerely,
Nancy and the Forest Lake Gymnastics Team



Dear Sue,

We were very pleased with the bouquets and arbor vines you provided for Hilary & Tom's wedding. The Hydrangeas were amazing and Hilary's bouquet looked as good almost one week later. Thanks for the professional and excellent service.

Gena M.



Dear Jeannie,

I just want to take a moment and thank you so much for the beautiful flowers that you arranged for our wedding. Everything was so elegant, and we will be sure to tell others about you. Thank you again for everything!

Sincerely,
Diane



Dear Blake,

"To care enough to send the very best." What a mission statement for the floral industry. It tells a customer exactly what to expect. That emotion coupled with the concept of future growth is what prompted Liberty to consider using plants as a token of our appreciation to our new customers.

Since 1989 every new customer has received a plant along with items needed to begin ordering Liberty products. Considering that many of our customers have multiple locations, therefore receiving more than one plant, the addition of over 2000 new customers is even more significant. We feel it has been well worth the expense.

Probably not one other single method of expressing our gratitude to our customers has brought us more compliments than the receipt of the plant. Many have even taken the time to personally thank me. It softens what otherwise might be a difficult transition period for someone changing to Liberty. Since it lives in someone's office, it is a constant reminder of our commitment.

Because of the success we've had with the "send a plant" program, I'd never consider its discontinuance. I would strongly urge any other company to try the approach and see what positive reactions it generates. I can also guarantee they will never stop sending once they start. What better way to present yourself and your company to a customer.

Good luck with your goals for Forest Lake Floral and you can count on our business as long as we keep getting customers.

Sincerely,
David L.
Liberty Check Printers

CEO
 


 

Dear Forest Lake Floral,

 

The flowers we ordered for my Mother's funeral were absolutely beautiful.  Everyone made comments about how fresh the flowers were as well as how unique the arrangements were.  With all the stress that surrounds a family when there are people who care, helps.  Thanks again.

 

Pat

 


 

Dear Karen & the Forest Lake Floral folks,

 

I can't thank you enough for the wonderful basket you put together for PJ Lambrecht.  She said the candle fits in perfectly with her decor, and wherever did you find the rhinestone studded sleep mask??  Genius!

 

Thanks so much for going the extra mile and making this gift truly a memorable one-

 

Ellen


Dear Forest Lake Floral,

Thank you for your wonderful service!


 

Peggy

Executive Marketing Assistant
International Turbine Service

 


 

Thank you so much for your wonderful service today!  My daughter says the flowers are beautiful and she is extremely happy with them.  And that makes me very happy too!  I appreciate the way you handled my request, and it was a pleasure doing business with you.  I know I will call you in future for more flowers!

Elaine

 


 

Thank you for the beautiful flowers the you sent for my daughter-in-laws memorial service.  They were beautiful!  You did a fabulous job!  They were much appreciated.



Pat


 
 

I was extremely pleased with the arrangement and your excellent service and reasonable cost.  The Funeral Home was beautiful, functional, cozy and warm.

 

Sincerely,

Cheryl 


 

Thanks very much for the courtesy shown during the order process and confirmation of delivery. We were very pleased with the arrangement. Your service is excellent. I chose you based on your website and the testimonials, and was very pleased with my experience as a customer. You deserve success in your business as you really cover it all. Service and quality every step of the way !
 

Shawn
Winnipeg, Manitoba

 


 

Thank you so much for the quick delivery!

Stacy
Executive Assistant
Dolphin Fast Food, Inc.

 




Carrie loved this arrangement and the thought behind supporting cancer research. Thank you for sending the email out!


Melinda Nelson
Energy Group
Mortenson Construction


 




I appreciated everything that Blake was willing to do and for going the extra mile to make this special delivery. It truly means a lot to me to receive this service.

Dolores


Thank you so much. You guys have been awesome!!

Jessica